Privacy Policy



A legal disclaimer

1. Introduction Welcome to Theory First

- Online Driving Tuition ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and relevant data protection laws. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. By accessing our website and services, you consent to the collection and use of your information in accordance with this policy.

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2. Information We Collect

We collect personal and non-personal information when you interact with us.

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a. Personal Information (collected when you book a course or contact us)

  • Name
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment providers)
  • Any information you provide when contacting us

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b. Non-Personal Information (collected automatically when you visit our website)

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of your visit
  • How you interact with our website

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3. Legal Basis for Processing Personal Data

We collect and process personal data based on the following legal grounds:

  • Contractual necessity: To process and manage course bookings.
  • Legitimate interests: To improve our services and respond to inquiries.
  • Legal compliance: To meet legal or regulatory obligations.
  • Consent: When you opt into marketing communications or accept cookies.

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4. How We Use Your Information

We use your data to:

  • Process and manage your bookings for online driving tuition.
  • Send you course-related information, updates, and confirmations.
  • Improve our website and customer experience.
  • Respond to inquiries and customer service requests.
  • Comply with legal obligations.

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5. How We Protect Your Information

We take appropriate technical and organizational measures to secure your personal data, including:

  • Encryption of sensitive data.
  • Secure third-party payment processing.
  • Access controls and authentication measures.

However, no online transmission is 100% secure, so we cannot guarantee absolute security.

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6. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

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7. Sharing Your Information

We do not sell or trade your personal data. However, we may share it with:

  • Payment processors to handle transactions securely.
  • Email and communication service providers to send course updates.
  • Legal authorities if required by law or to protect our legal rights.

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8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website performance. You can modify your browser settings to disable cookies, but this may affect functionality.

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9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.

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10. Your Rights (Under UK GDPR and Data Protection Laws)

Depending on your location, you have the right to:

  • Request access to your personal data.
  • Correct any inaccurate information.
  • Request deletion of your data ("right to be forgotten").
  • Withdraw consent for certain data processing.
  • Object to data processing based on legitimate interests.
  • Request data portability (where applicable).

To exercise your rights, please contact us at [Insert Contact Email]. We will respond within the legal timeframe.

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11. International Data Transfers

If we process or store your data outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by regulators.

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12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]