Refund Policy

Theory First: Online Driving Tuition

At Theory First – Online Driving Tuition, we provide high-quality, pre-recorded online courses to support learner drivers and their accompanying supervisors. These courses are available on-demand and can be accessed at any time once purchased. Please read our refund and rescheduling policy carefully before placing your order.

No Refunds

All sales are final. Because our courses are pre-recorded and available immediately after purchase, we do not offer refunds under any circumstances, including but not limited to:

Change of mind

Accidental purchase

Inability to complete the course

Failure to meet technical requirements (e.g. internet access, compatible device)

Rescheduling Policy

Our platform does not require scheduling for most course content, as all materials are pre-recorded and available on demand.

If you are enrolled in a live session or time-specific component, you may request to reschedule. Please note:

You must contact us at least 48 hours before any live component to request a change.

Rescheduling is not guaranteed and depends on availability.

If you have any questions about this policy, please get in touch with us as soon as possible.

Thank you for choosing Theory First – Online Driving Tuition!